Contact Info
Phone
+91 79 6509 1570
Email
admin@stavyaspine.com
Location
Near Nagari Hospital, I P Mission Compound, Mithakhali,
Ellisbridge, Ahmedabad, Gujarat 380007
Your Rights as a Patient
Your Rights as a Patient
Respect & Dignity
Be treated with courtesy, compassion, and without any discrimination.
Privacy & Confidentiality
Expect complete confidentiality of your personal and medical information.
Safe & Quality Care
Receive care in a safe, clean, and ethical environment.
Informed Consent
Be informed about your diagnosis, treatment options, and possible risks before giving consent.
Access to Information
Review your medical records and receive clear explanations of your condition and treatment.
Second Opinion
Seek additional medical opinions if you wish, without feeling pressured.
Feedback & Grievance
Share feedback or concerns; every patient’s voice is valued and addressed promptly.
What We Seek
Your Responsibilities as a Patient
Provide Accurate Information
Share complete and truthful details about your medical history, allergies,
and medications.
Follow Medical Advice
Cooperate with your doctors, nurses, and physiotherapists to ensure
effective treatment.
Respect Hospital Policies
Follow hospital rules regarding hygiene, visiting hours, and safety.
Show Courtesy
Treat all staff members and other patients with respect and kindness.
Financial Responsibility
Ensure timely settlement of hospital bills and documentation requirements.
Participate Actively
Take part in your care plan, ask questions, and seek clarity when needed.
Patient & Family Rights
Patient & Family Rights
- Right to access healthcare facilities available regardless of age, sex, religion, economic and social status to emergency services.
- Right to choose his/her own doctor.
- Right to be treated with care and dignity without any discrimination.
- Right to be protected from physical abuse and neglect.
- Right to be treated in privacy during consultation and therapy.
- Right to expect that all the communications and records pertaining to his/her case be kept confidential.
- Right to receive full information regarding diagnosis, treatment and investigations.
- Right to be informed about safety of procedures performed on him or her.
- Right to know about day-to-day progress, line of action, diagnosis and prognosis.
- Right to give informed consent after proper explanation.
- Right to get second opinion at any time.
- Right to access to his/her records and demand summary.
- Right to receive continuous care for his/her illness.
- Right to be treated in comfort during illness and follow up.
- Right to voice a complaint, expect rectification of grievances, obtain compensation for medical injuries/negligence.
- Right to accept/refuse a treatment.
- Right to know the rough estimate of treatment cost, day-to-day hospital bills and interim bill.
- Right to be informed & educated in a language that patient can understand.
- To be fully involved in decision about the care & to be given opportunity to ask questions.
Patient Responsibilities
Patient Responsibilities
- To provide correct & detailed history of healthcare problem to the doctor.
- To follow the treatment plans established by the doctor, nurse & the other healthcare professionals.
- To be aware that the patient himself/herself is only responsible for the consequences in case of discontinuation of treatment prescribed by the doctor during the hospital stay.
- To understand that in case the patient leaves against medical advice (LAMA/DAMA) then it will be at his/her own risk.
- To pay the hospital bills in a timely manner.
- To co-operate with the hospital staff for maintaining the cleanliness & administrative procedures of the hospital.
- To follow hospital rules & regulations.
- To understand that responsibilities of your belongings (Valuables) lie with you only.
